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Made to order

Every Studio Jes Iken piece is carefully made to order in our workshop in the Netherlands. This means we only begin production once your order has been placed, allowing us to reduce waste and create each piece especially for its future home.

Production lead time

Our current production lead time is approximately 6 weeks. Once your order is ready, you'll receive a shipping confirmation with tracking details where available.

Shipping costs

Shipping costs are calculated at checkout and depend on the size of your order and delivery location.

If you're located outside the European Union, we'd be happy to explore the shipping possibilities with you. Please get in touch for a personalised shipping quote.

Some larger furniture pieces (over 175 cm in length) require a tailored shipping solution and therefore can't currently be ordered directly through the webshop. If you're interested in one of these pieces, I'd be happy to explore the available shipping options and provide a personalised quote.

Delivery

We work with trusted parcel and furniture transport partners to ensure your order arrives safely. As soon as your furniture has been dispatched, you'll receive an email with further delivery information where available.

Upon delivery

Please inspect your order upon delivery. If your furniture arrives damaged during transport, contact us within 48 hours and include photographs of both the product and the packaging so we can help resolve the issue as quickly as possible.