FREQUENTLY ASKED QUESTIONS

Can you customize the dimensions or shape of a piece of furniture?

Yes, please get in touch with me to discuss the options.

Can I order color samples?

Yes, please fill in the "free color samples" form (bottom left corner) to receive a samples book of all the "in-stock" colors.

Can I choose a different material?

Yes, please get in touch to let me know what you have in mind or if you would like to plan a session at a materials library. I can work with most types of wood.

When can I expect to receive my order?

Within 2 days after you placed your order, you will receive an email to inform you of the estimated delivery date. For smaller items like a shelf, expect about 4 weeks of production time. For medium sized items like a desk or small cabinet, expect about 5-6 weeks. For larger or custom pieces, expect about 8-10 weeks. 

Do you ship outside the Netherlands?

Yes, please get in touch about international shipping costs.

TERMS & CONDITIONS

  • Prices are in Euros and including VAT.
  • Furniture can be finished in any desired color in a satin finish. Request a free sample book of the "in-stock" colors or supply your own color code (all paint suppliers available in the Netherlands).
  • The dimensions and shape of furniture can be adjusted. For pricing see the option "customised shape" in the options for each item. 1 feedback round is included in the price. For multiple adjustments, an hourly rate of €60,- applies. In case the design of an item changes significantly, prices may be adjusted.
  • Delivery time of the product differs depending on the size. For smaller items like a shelf, expect about 4 weeks of production time. For medium sized items like a desk or small cabinet, expect about 5-6 weeks. For larger or custom pieces, expect about 8-10 weeks. 
  • All furniture is made to order and cannot be returned.
  • Defects within 12 months are covered by the warranty. This does not apply to damage caused by use.
  • It is important to inspect the furniture after receiving it. Defects or damages need to be reported within 1 week after receiving the item.

RETURN POLICY

All items are made to order and can therefore not be returned.