FREQUENTLY ASKED QUESTIONS

Can you customize the dimensions or shape of a piece of furniture?

Yes, please get in touch with me to discuss the options.

Can I order color samples?

Yes, if you would like to choose from in-stock colors you can order up to 3 samples for €3,- incl shipping costs. Please add the color names in the “notes” field when ordering.

Can I choose a different material?

Yes, please get in touch to let me know what you have in mind or if you would like to plan a session at a materials library. I can work with most types of wood.

When can I expect to receive my order?

Within 2 days after you placed your order, you will receive an email to inform you of the estimated delivery date. For smaller items like a shelf, expect about 3-4 weeks of production time. For medium sized items like a desk or small cabinet, expect about 5-6 weeks. For larger or custom pieces, expect about 8-10 weeks. 

Do you ship outside the Netherlands?

Yes, please get in touch about international shipping costs.

TERMS & CONDITIONS

  • Prices are in Euros and no VAT is charged.
  • Furniture can be finished in any desired color in satin or glossy finish. 
  • The dimensions and shape of furniture can be adjusted. 1 feedback round is included in the price. For multiple adjustments, an hourly rate of €50 applies. In case the design of the furniture changes significantly, prices may be adjusted.
  • Delivery time of the product differs depending on the size. For smaller items like a shelf, expect about 3-4 weeks of production time. For medium sized items like a desk or small cabinet, expect about 5-6 weeks. For larger or custom pieces, expect about 8-10 weeks. 
  • All furniture is custom-made and cannot be returned.
  • Defects within 12 months are covered by the warranty. This does not apply to damage caused by use.
  • It is important to inspect the furniture after receiving it. Defects or damages need to be reported within 1 week after receival of the item.

RETURNS

All items are made to order and can therefore not be returned.